Diseño de un sistema de control de procesos para la dirección de espacio público y control urbano adscrito a la secretaria de gobierno en la ciudad de Ibagué
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The design of the process control system for the DIRECTION OF PUBLIC SPACE AND URBAN CONTROL ADDRESSED TO THE SECRETARY OF GOVERNMENT, was developed in the municipality of Ibague, based on the need for real estate development as evidenced by the most recent study (IGAC 2018) on property values in properties with a residential destination in the city. These approaches show a huge gap between the control of construction / urban planning licenses as an important factor for the constructive development of a city and the control that should be over these new licensed buildings and new works without any type of license. The document specializes in defining standards to carry out the processes that correspond to the construction of works in a legitimate manner and according to urban planning in the city of Ibague. It also guarantees an order to be followed by citizens to have efficiency and agility in the processes, corresponding to building licenses and urban planning of their properties.