Organizational learning and the effective management of complexity
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Kybernetes
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2012-08-01
Cita bibliográfica
Reyes, A. (2012), "Organizational learning and the effective management of complexity", Kybernetes, Vol. 41 No. 3/4, pp. 318-326.
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The purpose of this paper is to show, through a case study, the relationship between organizational learning and the need to improve the organization's management of complexity. Design/methodology/approach A case study is used. Findings The case study illustrates both how organizational learning needs a requisite structure to occur and how learning loops contribute to the viability of a project. Originality/value This case study shows that designing learning loops requires setting up the structural conditions for a Human Communication System in the organization.
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Identificador ISSN
0368-492X