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Title: Organizational learning and the effective management of complexity
Authors: Reyes, Alfonso
Keywords: Communication management
Complexity management
Complexity theory
Double-loop learning
Individual learning
Organizational learning
Single-loop learning
Issue Date: 1-Aug-2012
Publisher: Kybernetes
Citation: Reyes, A. (2012), "Organizational learning and the effective management of complexity", Kybernetes, Vol. 41 No. 3/4, pp. 318-326.
Abstract: The purpose of this paper is to show, through a case study, the relationship between organizational learning and the need to improve the organization's management of complexity. Design/methodology/approach A case study is used. Findings The case study illustrates both how organizational learning needs a requisite structure to occur and how learning loops contribute to the viability of a project. Originality/value This case study shows that designing learning loops requires setting up the structural conditions for a Human Communication System in the organization.
ISSN: 0368-492X
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