Autoevaluación de programa de Maestría Gerencia de la Calidad: factores: estudiantes y profesores - investigadores
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Based on the guidelines established by the CNA, the self-assessment corresponding to the Master's Program in Quality Management was carried out. For this, the evaluation of the factors was carried out: students and professors - researchers, who will determine the fulfillment of the quality. Initially, the recognition of the indicators and the characteristics that were to be analyzed was made, and then the importance weighting of each one was carried out. For the applied study, recognition was made of three types of evidence: documented, indicative and appreciative. Once the study has been completed and the extent to which the required level of quality was met, it is proposed to develop an action plan that ensures the pertinent improvements.