Diagnostico empresarial, plan de mejoramiento y plan de impacto de la Empresa Seapto S.A.
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In Colombia, the companies focused to offer services have presented a constant growth thanks to the technological evolution from the 90's and the use of them, which created a constant development in all the economic activities of the country; consequently an increase was generated in the offers of the services based on the technology in each department, with such sense it is looked for to make the life of the people a little easier with respect to offer services of technological base. The company Seapto SA, which has a network of services offered in the department of Tolima, is taking advantage since its inception the needs of its target population in order to develop innovative services with the help of information and communication technologies, based mainly on the offer of gambling, evolving over time with the offering of sports bets, banking correspondent, collection of invoices, national drafts, etc.. According to the processes executed by the company during a considerable time the decision was taken to develop an investigative study through a Business Diagnosis, with which it is possible to detect strengths and weaknesses of the company in its complete operation by each one of the areas; in the same way to develop a general improvement plan that allows to counteract the weaknesses detected in the previous process and for the end to develop and to implement an impact plan that allows to generate an increase in its potential demand. It should be borne in mind that this work will serve as a future guide for the company and that it will not be possible to develop an impact plan. Seapto SA establish costs, values or prices in the necessary sections such as the impact plan, mainly due to constant changes in the prices of products and services offered by Colombian companies.