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Estudio de las relaciones colaborativas presentes en una cadena de suministros orientadas por proyecto: Caso proyecto Brasil

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dc.contributor.advisorMeisel Donoso, Carlos Antonioes_CO
dc.contributor.authorGrajales Enamorado, Angie Nataliaes_CO
dc.creator.degreeIngeniero Industriales_CO
dc.date.accessioned2019-04-23T16:06:55Z
dc.date.available2019-04-23T16:06:55Z
dc.date.issued2018
dc.descriptionEn esta investigación se trabaja con el proyecto F de la empresa europea KNAPP, el cual, se desarrolló en Brasil y se categoriza como proyecto estándar. Este estudio emplea el Modelo para la Caracterización de la Colaboración en Gestión de Proyectos (Modelo CCPM, por sus siglas en inglés: Collaboration Charaterization Project Management) propuesto por (Meisel, 2016) para caracterizar y entender las relaciones de colaboración entre los Roles de un Equipo de Proyecto (REP). Para validar los postulados se implementó la metodología de casos de estudio y el uso de herramientas cómo el Análisis de Redes Sociales (ARS). Así mismo, se utilizaron dos enfoques: primero, se realizaron análisis visuales y descriptivos; y en segundo lugar los Modelos de Gráficos Aleatorios Exponenciales. Los resultados del análisis visual y descriptivo muestran que Atención al cliente & proyectos KSA y el Líder de atención al cliente KSI son los REP más importantes, según su centralidad y prestigio. En cuanto a las fases del proyecto, se afirma que el Líder del Atención al cliente KSA, tuvo una importante participación en las relaciones colaborativas de cada una de las cinco fases, incentivando la aceleración de la comunicación y el intercambio de información en las diferentes redes de las fases. Finalmente, los resultados del análisis estocástico de redes proporcionan una línea de evidencia empírica que indica que desde la perspectiva interpersonal se enmarcan como facilitadores de las relaciones colaborativas el factor endógeno de Mutualidad, el cual tiene una gran implicación al momento de la formación de la red colaborativa en estudio.es_CO
dc.description.abstractIn this research, we work with the F project of the European company KNAPP, which was developed in Brazil and is categorized as a standard project. This study uses the Model for the Characterization of the Collaboration in Project Management (Model CCPM, for its acronym in English: Collaboration Charaterization Project Management) proposed by (Meisel, 2016) to characterize and understand the relationships of collaboration between the Roles of a Project Team (REP). To validate the postulates, the methodology of case studies and the use of tools such as Social Network Analysis (ARS) were implemented. Likewise, two approaches were used: first, visual and descriptive analyzes were carried out; and secondly the Exponential Random Graphics Models. The results of the visual and descriptive analysis show that Customer Service & KSA projects and the KSI Customer Service Leader are the most important REPs, according to their centrality and prestige. Regarding the phases of the project, it is stated that the KSA Customer Service Leader had an important participation in the collaborative relationships of each of the five phases, encouraging the acceleration of communication and the exchange of information in the different networks of the phases. Finally, the results of the stochastic analysis of networks provide a line of empirical evidence that indicates that from the interpersonal perspective framed as facilitators of collaborative relationships the endogenous factor of Mutuality, which has a great involvement at the time of the formation of the network collaborative in study.es_CO
dc.formatPdf
dc.identifier.citationGrajales Enamorado, A. N. (2018). Estudio de las relaciones colaborativas presentes en una cadena de suministros orientadas por proyecto: Caso proyecto Brasil. [Tesis pregrado, Universidad de Ibagué]. http://repositorio.unibague.edu.co:80/jspui/handle/20.500.12313/771es_CO
dc.identifier.urihttps://hdl.handle.net/20.500.12313/771
dc.language.isoeses_CO
dc.publisherUniversidad de Ibaguées_CO
dc.publisher.departmentFacultad de Ingenieríaes_CO
dc.rightsCreative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licenseen
dc.rights.licenseManifiesto(amos) que el documento objeto de esta autorización es de mi(nuestra) exclusiva autoría, tengo(emos) la titularidad plena sobre él y el mismo fue elaborado sin quebrantar ni suplantar los derechos de autor de terceros. En caso de queja o acción por parte de un tercero referente a los derechos de autor sobre el mismo, asumiré(mos) la responsabilidad total, y saldré(mos) en defensa de los derechos aquí autorizados a la Universidad de Ibagué; por tanto, para todos los efectos, la Universidad de Ibagué actúa como un tercero de buena fe. Esta autorización no implica renunciar al derecho que tengo(emos) de publicar total o parcialmente el documento. Toda persona que consulte el documento, ya sea en la biblioteca o el medio electrónico en donde sea reproducido, podrá copiar apartes del texto, siempre y cuando cite la fuente, es decir el título del documento y a mí(nosotros) como su(s) autor(es).es_CO
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectSistemas complejoses_CO
dc.subjectCadenas de suministro orientadas por proyectoses_CO
dc.subjectAnálisis de redes socialeses_CO
dc.subjectRedes colaborativases_CO
dc.subjectExponential random graph modeles_CO
dc.subject.keywordComplex systemsen
dc.subject.keywordSupply chains oriented by projectsen
dc.subject.keywordSocial network analysisen
dc.subject.keywordCollaborative networksen
dc.subject.keywordExponential Random Graph Modelen
dc.titleEstudio de las relaciones colaborativas presentes en una cadena de suministros orientadas por proyecto: Caso proyecto Brasiles_CO
dc.typebachelorThesisen
dc.typeTesis de pregrado (Asistencia de investigación)es_CO
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