Resumen

The project analyzed for this research as a case study, was developed by the European company KNAPP in Cabreuva Brazil being categorized as small. The activities of this project were aimed at integrating the new premium product line, as well as upgrading t he Transport WCS software to an warehouse located in Cabreúva, Brazil. This study uses The Collaboration Characterization Project Management model (CCPM Model) proposed by Meisel (2016) to characterize and understand both the collaborative relationships be tween Project Team Roles ( P TR ) and to evaluate the influence of the factors that contribute to the formation of the overall structure of a collaborative network formed by these members. The results of the visual and descriptive analysis show that the KSI Project Leader together with the KSI Customer Service (LM) are the most important PTR, due to their centrality and prestige. These actors promote the exchange of information in the network, being those of greater intermediation and proximity to other PTR. As for the project phases, the KSI Project Leader had a notable participation in the collaborative relations of each of the five phases, encouraging the exchange of information in them. Finally, the results of the stochastic network analysis show that f rom a strategic perspective three organisations promoted collaborative relations between their PTR, which are KSI Branch Office, Client and KSA Branch Office. From a tactical perspective, in the general network there was a low probability that the PTR had joint actions and a structure for sharing information. Lastly, from an interpersonal perspective, the results indicate that in the general network there was a tendency for the PTR in the network to establish mutual, reciprocal and trusting links. In addit ion, there was a high likelihood of collaborative relationships between the PTR communicating in English.