Resumen

The bus stops are part of the movable infrastructure, which is an influential factor in the operation of the Public Public Transport service (TPC), since it is there where the safe ascent and descent of the passengers is made, therefore, it is important that these stops are comfortable and safe to exercise the waiting time while the bus arrives. Most of the furniture in Ibagué is little used by the users of the system, because there is a perception of insecurity in these places and the vandalism has meant that they are not in good condition to provide the service. The objective of this research is to design the infrastructure and elements of the urban furniture of the public transportation system in the city of Ibagué, to offer the community a whereabouts able to operate optimally and provide a waiting time for the service more comfortable, promoting the use of these and thus increasing citizen culture, road safety and contributing to the correct mobility of the Tolima Capital. In the work we identify the characteristics and design criteria that users would expect to have in a bus stop, in order to achieve a more pleasant and useful waiting time, characteristics that are taken into account in order to carry out two designs where, through surveys of the users, the level of acceptance was evaluated for the selection of the final design, obtaining a 54% acceptance for the selected whereabouts.