Examinando por Materia "Evaluación de desempeño"
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- PublicaciónRestringidoDiseño de planes para fortalecer el Sistema de Gestión Integrado de Calidad, Ambiente, Seguridad y Salud Ocupacional de la Alcaldía de Ibagué utilizando los requisitos de liderazgo, apoyo y evaluación de desempeño(Universidad de Ibagué. Universidad de Valencia., 2020) Acosta Prieto, Leidy Katherin; Martínez Pérez, Juan Francisco; Gutiérrez Rodríguez, AlejandroIt is proposed to design plans to strengthen the Integrated Management System for Quality, Environment, Safety and Occupational Health of the Mayor's Office of Ibagué using the leadership, support and performance evaluation requirements. The work consists of 6 chapters where the recommendations of the system are extracted, proposals are elaborated, plans are designed for each of the requirements, the budget is established and finally the conclusions are made. The current weaknesses of the integrated management system were extracted from the reports of the procedure of requests, Complaints, Claims and Suggestions (PQRS), recommendations registered in the Single Form of Progress Report to Management (FURAG), the review by the Management, the monitoring of the administrative risk map, the virtual chat management report and the surveys for the period May - August 2020 and the monitoring of the Anticorruption and Citizen Service Plan for the period May - August 2020 published on the Mayor's Office page, with in order to improve the negative aspects of the system and to achieve continuous improvement in the processes. The following plans were established: leadership requirement plan, resource plan, training plan, internal communication plan of the System and performance evaluation plan, each containing a schedule according to the activities and commitments with the respective budget. The importance of the mayor's and senior management's commitment to achieve the proposed objectives and goals is evident.
- PublicaciónAcceso abiertoDiseño de un Sistema Integrado de Gestión bajo la norma BASC versión 5:2017, NTC ISO 6001:2017 y NTC ISO 28000: 2008, caso Tienda de ropa STWO(Universidad de Ibagué., 2018) Granados Poveda, Adriana Ines; Pérez Vargas, Carlos AndrésThis proposal is the case of Stwo clothing stores Located in Cr 11 No. 37-44 in Gaitán neighborhood in Ibague city at the Tolima department, This organization has been in the textile sector for more than 10 years, where there is an ineffective strategic direction, with lack of maturity in the strategy’s operations management, and support processes. It is agreed in this way, the design of an Integrated Management System based on BASC V5: 2017 standards, NTC ISO 6001: 2017 and NTC ISO 28000: 2008, taking into account that the organization has a long-term objective to enter international markets. The different standards are compared to establish actions in the system integration process; the maturity of the organization is diagnosed to analyze the risks and their complexity; the integrated management system is designed, and finally an implementation plan is proposed.
- PublicaciónAcceso abierto“Plan de diseño, formulación y evaluación del área de talento humano para la empresa pegantes y estucos del Continente en la ciudad de Ibagué”(Universidad de Ibagué, 2021) Molano Urueña, Ana María; Zuluaga, Daniel AlbertoThe development of this work consists of a plan for the design, formulation and evaluation of the human talent area, with the purpose of creating and improving the model that will allow to be the guide to coordinate and manage the processes related to selection, hiring, performance management, training and education of the personnel currently working in the company Pegantes y Estucos del Continente in the city of Ibagué. To achieve the general objective, four objectives were defined that allow, to direct the processes of the Human Management area around the Quality Management System, through the use of the SWOT matrix; which is the application to the descriptive methodology, in such a way, it will be a benefit to optimize other processes in the administrative, production, logistics areas and thus continue to improve its results in terms of the profitability of the company, its shareholders, collaborators and other related, for the satisfaction of its customers.